Project Details

Project Details

Project Details

The Power of PARLOR

The Power of PARLOR campaign transformed PARLOR into one of the fastest-selling furniture ranges for Capital Hair & Beauty.

Project Overview

With competition increasing in the salon furniture market, Capital Hair & Beauty needed to reposition their in-house brand, PARLOR, as a stylish, durable, and credible option for professionals. My approach centred around trust, capturing the voices of real salon owners to build authenticity, while elevating the brand with high-end production values. Filmed in a custom-built PARLOR studio, the campaign blended sleek visuals with real-world stories, helping reposition PARLOR from “own-brand” to industry favourite.

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Project Goals

The objectives were to drive growth, improve brand perception, and increase purchase intent through an authentic, high-impact campaign.

  • Champion Real Testimonials: Capture first-hand accounts from real salon owners to establish trust and credibility.

  • Drive Growth: Position PARLOR as the go-to choice for salon professionals to directly influence purchasing behaviour.

  • Increase Awareness: Reach new and existing customers across Capital’s digital and physical retail environments.

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The Challenges

The objectives were to drive growth, improve brand perception, and increase purchase intent through an authentic, high-impact campaign.

  • Champion Real Testimonials: Capture first-hand accounts from real salon owners to establish trust and credibility.

  • Drive Growth: Position PARLOR as the go-to choice for salon professionals to directly influence purchasing behaviour.

  • Increase Awareness: Reach new and existing customers across Capital’s digital and physical retail environments.


The Solution

I led a team to develop a bold, testimonial-led format designed to work across touchpoints. Central to the creative was a relaxed group discussion between salon professionals, captured with high-end visuals and guided prompts to spark authentic conversation. Each testimonial was then broken into standalone edits to maximise campaign reach.

  • Branded Studio Environment: Built a visually striking but natural studio space to showcase both the furniture and the stories behind them.

  • Broad Content Strategy: Created a suite of deliverables, from hero edits to shortform reels, tailored to in-store screens, email, paid ads and social.

  • High-Efficiency Production Model: Filmed the core content and all cutdowns in a single production window, maximising return on shoot time while maintaining polish.

Outcome & Impact

The campaign had both immediate and lasting impact across retail and marketing teams:

  • 8X Sales Growth: PARLOR became one of Capital’s fastest-growing product ranges within months of the campaign.

  • In-store Showrooms: Capital introduced permanent PARLOR-dedicated showrooms in several key retail locations.

  • Commercial Alignment: The campaign is now used by retail teams as a frontline tool to convert walk-ins and online interest.

  • Extended Reach: Individual testimonial edits increased engagement across paid and organic social, with particularly high retention rates on video.

Outcome & Impact

The campaign had both immediate and lasting impact across retail and marketing teams:

  • 8X Sales Growth: PARLOR became one of Capital’s fastest-growing product ranges within months of the campaign.

  • In-store Showrooms: Capital introduced permanent PARLOR-dedicated showrooms in several key retail locations.

  • Commercial Alignment: The campaign is now used by retail teams as a frontline tool to convert walk-ins and online interest.

  • Extended Reach: Individual testimonial edits increased engagement across paid and organic social, with particularly high retention rates on video.

Outcome & Impact

The campaign had both immediate and lasting impact across retail and marketing teams:

  • 8X Sales Growth: PARLOR became one of Capital’s fastest-growing product ranges within months of the campaign.

  • In-store Showrooms: Capital introduced permanent PARLOR-dedicated showrooms in several key retail locations.

  • Commercial Alignment: The campaign is now used by retail teams as a frontline tool to convert walk-ins and online interest.

  • Extended Reach: Individual testimonial edits increased engagement across paid and organic social, with particularly high retention rates on video.